• What is Quick Care at University Health Services?
• Who can receive Quick Care and who provides the service?
• What are the Quick Care hours?
• Where is Quick Care located?
• How do I go about being seen at Quick Care?
• Why was the decision made to provide Quick Care service?

What is Quick Care at University Health Services?

Quick Care is a convenient, fast service option for quality medical care for CMU faculty, staff, their spouses and dependents age 14 years or older who need treatment for acute, episodic illness and injuries, i.e., a walk-in clinic for problems such as sore throats, cough and colds, seasonal allergies, the flu, skin rashes, female urinary tract infections (UTIs), sprains and strains, cuts and puncture wounds. Services are provided on a space available basis and based on the urgency of need for care.

Quick Care does not provide emergency care for life-threatening illnesses or injuries, nor does it include long-term management for chronic health problems. Emergency care is that which is needed for a serious problem caused by an injury or illness which arises suddenly and requires immediate treatment to prevent death. If you experience any of the problems listed below, you should go directly to the Central Michigan Community Hospital Emergency Department. Dial 911 for police and ambulance assistance.

Some examples of emergency problems include:

• Chest pain or pressure
• Severe shortness of breath
• Signs of a stroke, such as sudden onset of numbness in an extremity or slurred speech
• Bleeding that isn't controlled by 10 minutes of firm pressure
• Poisoning or drug overdoses
• Major injuries such as a head injury with loss of consciousness
• Coughing or vomiting blood
• Suicidal or homicidal feelings

Additional services are available, including a pharmacy, laboratory, x-ray and other diagnostic imaging services. Insurance billing is provided. You do not have to pay on the date of service unless you prefer to do so. Charges can be placed on your personal CMU account or your credit or debit card.

Immunizations, TB skin testing, and a Travel Health Clinic are also offered. Allergy shots, utilizing serum from your allergist, can be administered by our registered nurses. Call 774-6591 for additional information or visit our website at www.healthservices.cmich.edu.

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Who is eligible for Quick Care and who provides the service?

All CMU faculty, staff, their spouses, and dependents (14 years of age or older) are eligible to use Quick Care. Students also have the option to use walk-in services when needed, but go through a student registration process at the reception desk in Foust 200.

Care is provided by Penny Cook, D.O. and Sarah Yonder, M.D., both are board certified family practice physicians.

Allan Riggs, M.S., P.A.-C, is the physician assistant on staff. Patients may request the clinician of their choice.

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When may I be seen at Quick Care?

Quick Care is offered on a walk-in basis Monday-Friday, 8:00-10:00 a.m. No appointment is needed. You will be seen on a first come/first serve basis, depending on the urgency of your problem. After 10:00 a.m., you may call ahead and schedule a same-day appointment which also helps limit waiting time. Call 774-5693 to schedule.

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Where is Quick Care?

Quick Care is a service of University Health Services in Foust Hall, near the corner of Preston and East Campus Drive. To access Quick Care, go to the Scheduling desk in Foust 200, our main lobby. CMU students sign in at the Reception desk, also in Foust 200.

There is convenient parking in Lot 29 at designated spots along the service drives at the east end of the building, near the Preston Street and south side entrances to Foust.

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How do I go about being seen at Quick Care?

You can simply walk in during the scheduled hours, check in at the Foust 200 scheduling desk and be seen in a timely manner. You will be asked a few questions about allergies, current health problems, medications you take regularly, and the reason for your visit. There will not be any lengthy forms to fill out.

You do need to bring your CMU ID card or driver's license and your health insurance and prescription drug plan card(s) when you sign in. University Health Services will bill your health insurance plan for you as long as you present proof of current coverage (your insurance card or photocopy of it) and sign an authorization at the time of your visit to permit us to do so.

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Why was the decision made to provide Quick Care service?

Employee surveys and other feedback showed employee interest in having access to our services. The convenient on-campus location helps to minimize time away from campus for hard to get office appointments or long waits in an urgent care facility for treatment of acute, episodic illnesses and injuries or other services, such as allergy shots, laboratory testing, or pharmacy.

Using University Health Services can help reduce out of pocket medical expenses for CMU faculty, staff and their families, help to contain insurance costs for the university, and help to support the operation of University Health Services, including community health measures such as disease prevention and communicable disease outbreak management.

Our goal is to create a win-win-win situation for our CMU community.

For additional information, call 774-6591 or email us at healthservices@cmich.edu.

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